Privacy Policy
Last updated: January 9, 2025
Your Privacy Matters
AutoCC is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our subtitle creation services.
1. Information We Collect
1.1 Text Converter Service
Our Text to SRT Converter operates entirely in your browser. We do not collect, store, or transmit any text content you input or convert. All processing happens locally on your device, ensuring complete privacy of your content.
1.2 AI Video/Audio Transcription Service
When you use our AI transcription service, we temporarily process your audio/video files to provide transcription services. This includes:
- Audio/video files you upload for transcription
- Extracted audio content from video files
- Generated transcription text and timing data
- Processing metadata (file size, duration, format)
1.3 Website Usage Information
We collect standard web analytics information to improve our services:
- IP address and general location information
- Browser type, version, and operating system
- Pages visited and time spent on our website
- Referral sources and search terms used to find our site
- Device information and screen resolution
2. How We Use Your Information
2.1 Service Provision
- Process audio/video files for AI transcription services
- Generate accurate subtitle files with proper timing
- Provide technical support and troubleshooting
- Improve transcription accuracy and service quality
2.2 Website Improvement
- Analyze usage patterns to enhance user experience
- Optimize website performance and loading times
- Develop new features based on user needs
- Ensure website security and prevent abuse
3. Data Security and Retention
3.1 Security Measures
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure server infrastructure with regular security updates
- Access controls and authentication for our systems
- Regular security audits and vulnerability assessments
3.2 Data Retention
- Text Converter: No data is stored or transmitted
- AI Transcription: Files are automatically deleted within 24 hours of processing
- Analytics Data: Aggregated and anonymized data retained for up to 26 months
- Server Logs: Technical logs retained for 90 days for security purposes
4. Third-Party Services
4.1 AI Transcription Provider
We use AssemblyAI for speech recognition services. Audio files are securely transmitted to AssemblyAI for processing and are subject to their privacy policy. AssemblyAI automatically deletes audio files after processing.
4.2 Analytics Services
We use Google Analytics to understand how visitors use our website. This service may use cookies and collect anonymized usage data. You can opt out of Google Analytics tracking using browser extensions or privacy settings.
4.3 Hosting and Infrastructure
Our website is hosted on Vercel, which provides secure cloud infrastructure. Server logs and technical data are subject to Vercel's privacy policy and security standards.
5. Your Rights and Choices
5.1 Data Control
- You can request information about data we have collected
- You can request deletion of your personal data
- You can opt out of analytics tracking
- You can contact us with privacy-related questions
5.2 Cookie Management
You can control cookies through your browser settings. Disabling cookies may affect some website functionality but will not impact our core subtitle creation services.
6. International Data Transfers
Our services may involve data processing in different countries. We ensure appropriate safeguards are in place for international data transfers, including compliance with GDPR, CCPA, and other applicable privacy regulations.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting the updated policy on our website with a new effective date.
9. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@autocc.com
Website: Contact Form
Response Time: We respond to privacy inquiries within 48 hours
Summary
AutoCC is committed to protecting your privacy. We minimize data collection, use secure processing methods, and automatically delete uploaded files. Your text conversions are processed entirely in your browser for maximum privacy.