Video Accessibility Compliance Guide

Comprehensive guide to ADA, WCAG, and Section 508 compliance requirements for video content and subtitles. Ensure your content meets legal accessibility standards and serves all users effectively.

12 min read
Compliance Guide
Legal Requirements

Legal Disclaimer

This guide provides general information about accessibility compliance requirements. It is not legal advice. Consult with qualified legal professionals for specific compliance questions and requirements that apply to your organization and jurisdiction.

1. Accessibility Laws Overview

Video accessibility is governed by multiple laws and standards designed to ensure equal access to digital content for people with disabilities. Understanding these requirements is crucial for organizations that publish video content.

ADA

Americans with Disabilities Act - Broad civil rights law prohibiting discrimination

US Federal Law

WCAG 2.1

Web Content Accessibility Guidelines - Technical standards for web accessibility

International Standard

Section 508

Federal accessibility standards for government agencies and contractors

US Government

Who Must Comply?

  • Public Accommodations: Businesses open to the public (Title III ADA)
  • Government Entities: State and local governments (Title II ADA)
  • Federal Agencies: All federal departments and contractors (Section 508)
  • Educational Institutions: Schools receiving federal funding
  • Healthcare Providers: Hospitals, clinics, and medical practices
  • Financial Institutions: Banks, credit unions, and financial services

2. ADA Requirements

The Americans with Disabilities Act (ADA) requires that places of public accommodation provide equal access to their services, including digital content. While the ADA doesn't specify technical standards, courts increasingly reference WCAG guidelines.

Key ADA Principles for Video Content

Equal Access

Video content must be accessible to people with hearing impairments through captions or transcripts.

Effective Communication

Auxiliary aids (like captions) must provide effective communication equivalent to that provided to others.

Reasonable Accommodations

Organizations must make reasonable modifications to policies and procedures to ensure accessibility.

Recent Legal Developments

  • • Increasing number of ADA lawsuits targeting inaccessible video content
  • • Courts referencing WCAG 2.1 AA as the standard for compliance
  • • Settlements requiring comprehensive accessibility audits and remediation
  • • Emphasis on proactive compliance rather than reactive fixes

3. WCAG 2.1 Guidelines

The Web Content Accessibility Guidelines (WCAG) 2.1 provide specific technical criteria for making web content accessible. Level AA compliance is widely considered the legal standard.

WCAG Success Criteria for Video

1.2.2 Captions (Prerecorded) - Level A

Captions are provided for all prerecorded audio content in synchronized media.

Requirements: Accurate, synchronized, and equivalent captions for all speech and important sounds.

1.2.4 Captions (Live) - Level AA

Captions are provided for all live audio content in synchronized media.

Requirements: Real-time captions for live broadcasts, webinars, and streaming content.

1.4.2 Audio Control - Level A

Users must be able to pause, stop, or control the volume of audio that plays automatically.

Requirements: Audio controls accessible via keyboard and screen readers.

5. Subtitle Technical Requirements

Compliant subtitles must meet specific technical and quality standards to ensure accessibility.

Content Requirements

  • • All spoken dialogue and narration
  • • Speaker identification when not clear
  • • Important sound effects and music
  • • Off-screen speech and voices
  • • Accurate spelling and grammar

Technical Standards

  • • Synchronized within ±1 second
  • • Readable font size and contrast
  • • Maximum 2 lines per caption
  • • 32-42 characters per line
  • • Minimum 1.5 second duration

7. Compliance Checklist

Video Accessibility Compliance Checklist

Ensure Your Content Meets Accessibility Standards

Create compliant subtitles with our professional tools designed to meet accessibility requirements.